Frequently Asked Questions
Everything you need to know about shopping with Shaws
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please contact our support team to initiate a return request.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Do you offer international shipping?
Yes, Shaws ships to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your destination.
How do I change or cancel my order?
To change or cancel an order, please contact us within 1 hour of placement. Once an order has entered the processing phase, we are unable to make modifications.